Suggestion:

1. Please make sure the network OK.

2. If there is a long delay, try exiting the video screen and re-opening to load the video

Suggestion:

1. If the sound is low, please click the button to adjust the device volume at the bottom of the video page

2. If you are viewing the screen on the same network as your device, keep your phone more than 10 meters away from your device

3. When installing the device, keep the device away from electronic devices (refrigerator, microwave, etc.)

Go to mobile “setting”→“Cheego smart”→“Allow notification”