Suggestion:
1. Please make sure the network OK.
2. Go to message logs page, pull down to refresh
1. Make sure cry detection is enabled in smart APP
2. Check your phone system is enabled message notifications
1. When temperature measurement starts, a red circle will appear in your phone screen. Make sure your babys forehead is in the circle and stillness
2. Please confirm that the working environment of the equipment is 0-40 °C. Ambient temperatures that are too low or too high can affect the accuracy of the measurement and cause the temperature measurement to fail.