Suggestion:

1. Please make sure the network OK.

2. Go to message logs page, pull down to refresh

Suggestion:

1. Make sure cry detection is enabled in smart APP

2. Check your phone system is enabled message notifications

Suggestion:

1. When temperature measurement starts, a red circle will appear in your phone screen. Make sure your babys forehead is in the circle and stillness

2. Please confirm that the working environment of the equipment is 0-40 °C. Ambient temperatures that are too low or too high can affect the accuracy of the measurement and cause the temperature measurement to fail.