Intelligence For Life
  • 13.What should I do if the device cannot view message logs?


    1. Please make sure the network OK.

    2. Go to message logs page, pull down to refresh

  • 14.What should I do if cry detection notification is not pushed?


    1. Make sure cry detection is enabled in smart APP

    2. Check your phone system is enabled message notifications

  • 15.What should I do if temperature check failed?


    1. When temperature measurement starts, a red circle will appear in your phone screen. Make sure your babys forehead is in the circle and stillness

    2. Please confirm that the working environment of the equipment is 0-40 °C. Ambient temperatures that are too low or too high can affect the accuracy of the measurement and cause the temperature measurement to fail.